Bedside concern
Charge nurse or clinic manager
Ask who is responsible for resolving the issue today.
The Atypical Advocate
Patient advocacy by a nurse
Nurse-informed, plain-language guidance
Video coaching for patients who need to be heard.
A six-to-seven module patient advocacy course now walks patients through preparing for care, asking better questions, escalating when no one responds, and knowing when Archy should step in for care coordination.
Live course
How to Advocate as a Patient, taught by a nurse
A seven-part video-guided course for patients and families who need to be heard, get clear next steps, and know exactly who to contact when care coordination breaks down.
Course format
7 videos
Practical walkthroughs, scripts, and escalation tools
Know Your Rights as a Patient
Free PreviewTurn a stressful medical situation into a clear timeline: what changed, when it changed, what daily function is affected, and what decision the care team needs to make next.
Practice action
Build a one-page patient brief with symptoms, medications, allergies, questions, and the requested next step.
Quick check
Which opening gives a nurse or clinician the most useful information?
What should a patient advocate confirm before leaving a visit?
Lifetime access
Enroll in the full patient advocacy course
Unlock the full Module 1 plus all 6 modules with one payment — lifetime access, no subscription.
$49.99
Lifetime access · all modules
When no one is listening
The course teaches patients who to contact next.
Unsafe discharge or barriers at home
Social work and case management
Request a documented review before discharge.
Care team not responding
Attending physician or department lead
Ask for the medical plan and escalation criteria in writing.
Experience, communication, or rights concern
Patient experience office
Open a formal concern with dates, names, and requested remedy.
Insurance or authorization stall
Insurer care coordinator
Ask for authorization status, denial reason, and appeal pathway.
Archy care coordination
When the situation needs follow-through, Archy stays on it.
The site no longer positions basic patient advocacy information as a low-cost paid download. Archy is the premium service for patients and families who need help organizing details, tracking unresolved next steps, and keeping care coordination from falling through the cracks.
Track calls, portals, referrals, and callback promises
Coordinate with family, providers, social work, and case management
Escalate to patient experience or leadership when appropriate
Keep a clear record of what was asked, promised, and completed
Tools now live
Free tools that support the video lessons
These are the quick-reference pieces patients can use right away. The paid value is Archy's hands-on care coordination support when the situation needs follow-through, not another page of searchable information.
Free
Appointment brief
Main concern: When it started: What changed in daily life: Current medicines and doses: Top questions: 1. 2. 3. What decision is needed today:
Free
Records request letter
To Medical Records Department, Please provide a copy of my medical records for the dates and services listed below. I am requesting visit notes, test results, imaging reports, medication lists, referrals, and discharge instructions. Patient name: Date of birth: Date range requested: Where to send records: Thank you.
Guided tool
FMLA Leave Wizard
Use the full guided wizard below to check FMLA eligibility, prepare certification details, and send the pre-filled form to a provider.
Guided packet
FMLA Leave Wizard
The existing FMLA workflow remains live and is now easier to find from the main site.
Open the wizard when ready to check eligibility and prepare the form.